Shipping & Processing
at River Girls Soap & Scents
Notes from Wanda
How I Work
All orders are placed in a queue when received. Items are then individually poured. River Girls Soap & Scents is a one person Studio. I do not keep an extensive inventory. This allows me the chance to create a wide array of creative items. Please be mindful and allow a minimum of seven BUSINESS days to leave the Studio. Do not count weekend days. Note: All Christmas orders must be placed by December 7, 2020. River Girls will reopen January 2021.
Safety & Integrity
For your safety and integrity, River Girls maintains a SECURE shopping cart. You may use Mastercard, Visa, American Express or your Paypal account.
Please Mr. Postman
River Girls ships to US addresses, including APO military packages. I do not ship overseas. Very small orders are usually sent First Class in a padded envelope. All others travel United States Postal Service Priority Mail. ALL ORDERS include tracking. In over a decade of using the USPS, not one shipment has been lost to Malibu or Mars. ;-)
A Word about Returns
Given the nature of River Girls' products and the risk of contamination, all sales are final. However, I will answer any questions about the scents, colors and ingredients of my products. Please ask away. Do not be shy!
I will also work closely with you in the rare occasion that your package does not arrive or is damaged. If you are uncertain about your selections or choices, always err on the side of caution, and contact me before ordering. Please take note of sizes and weights in each description.